Report a concern safely
If you believe you have found a vulnerability affecting the GuardNex AI website or service, start with a brief description through the contact page. Request a secure reporting channel before sending sensitive evidence.
Do not submit live credentials, customer records, private keys, or exploit artifacts containing confidential information in the public contact form.
Useful information
- The affected URL or component and the approximate time of observation.
- A concise description of the suspected issue and its impact.
- Minimal, non-destructive reproduction steps.
- Relevant browser or environment details.
- A way to contact you for clarification.
Redact personal information and secrets from screenshots and logs. Use synthetic data whenever possible.
Limit impact and disclosure
If you unexpectedly encounter sensitive information, stop, avoid copying or changing it, and report the issue through an appropriate channel. Preserve only the minimum evidence necessary to explain the concern.
Coordinate any public disclosure to avoid increasing risk while an issue is assessed. This page does not promise a bounty, payment, legal safe harbor, or a specific response deadline.
Follow-up
The team may request additional information to reproduce and assess the issue. Avoid sending repeated sensitive details while a secure channel is being arranged. For an issue involving a third-party product, use that provider’s reporting process.